What legal stuff does a VA actually need?
You should definitely have a contract and T&Cs. You only need website policies if you have a website and an Associate agreement if you outsource work to another VA.
You need the data processor agreement if you use Associates or if you process personal data on behalf of a client. So if you even have the ability to access personal information your client holds (you can access their email contacts, mailing list, social media accounts or the back end of their website for example) then you should get the agreement and ask your client to sign it so you're both covered.
Are these contracts just for UK Virtual Assistants?
No. These contracts were created to also cover VAs based in the US, Canada and Australia. Although they will provide basic protection to VAs outside of these countries, they may need editing to abide by local regulations.
If you're unsure about your jurisdiction or want a quote for a custom contract, email support(at)thevahandbook.com. Please note that Janet doesn't offer free general legal advice however!
Does the freelancer contract have a data clause?
Yes. However the data clause in the contract simply serves as an assurance, whereas the data processing agreement is for GDPR compliance.
Can my clients buy and use these docs?
These docs have been tailored to reflect the specific needs of VAs, so we're going to say no just to be on the safe side.
Can I edit the font and add my logo?
Yes! You can add your logo and edit the wording, colours and font at no extra cost. Just don't change any of the legal jargon - see warning note below.
How will I know which bits to edit?
Each doc has yellow highlighted sections that show you what you need to add, edit or delete to reflect your own situation. These include things like your location, rates, office hours, termination period, insurance details and which third party organisations you share personal data with.
The docs say 'we' but it's just me
Don't worry. 'We' refers to the business entity and it's fine to keep it that way even if you're a one-man band. My policies look like that too.
Are the docs spelt the UK way or the US way?
They've all been written in UK English but only because Janet had to pick one! The docs can be used for UK, US, Canadian and Australian VAs so just edit to suit.
Do I receive a discount if I'm a Rock Star or an All Star?
You do indeed. You will find your exclusive discount codes in the Resources section of the DIY VA course or the All Stars membership Vault.
What happens if the law changes again?
If the law changes then Janet will update the documents and they will be resent to you at no extra cost. You buy once and will always be covered.
Remember to put any purchases on your business expenses!
"After months of worrying about GDPR I opened the templates yesterday and created all my documents. So easy to use and love they are in Word so I could just get on with it. I branded them and got them up on my website with Data Processor Agreements ready to go out to existing clients on Monday. I feel like a weight has been lifted and can't thank you enough. You have made this process so much easier." Heidi Mortlock
"I just wanted to say how pleased I am that I bought this contract last night. (Nearly) got a new client (woo hoo) and was faffing around with one I bought earlier in the year from another company. I had tried to get in touch with them several times and never got a reply. Anyway this one is super easy to use and fully editable. Just wish I hadn't wasted my money on the other one. Thank you Janet!" Katy Lever
"As a new VA, I had a few variations of contracts from other sources that I was working on and tweaking over the course a couple weeks. A situation arose where I unexpectedly landed a client in the span of less than 24 hours and had no more available time to continue fussing with the original round of contracts. After downloading the freelancer contract, it took me – I kid you not – less than 20 minutes to brand it and adjust it to suit my needs. Although I don’t have a legal background, I can clearly see the difference in what I’m contracted with now vs. what I was wasting my time on otherwise. They're affordable and having the lifetime guarantee for updates is great peace of mind. Fully worth every penny and I can’t recommend these enough." Heather Lawson-Bradfield
"Oh my, these are super sexy 😍. A VERY worthwhile investment (especially the data processing agreement) - I have clients waiting for me to draft up their privacy and cookie policies and so I feel MUCH more confident in doing my own properly so I can do theirs properly afterwards. Thank you!" Deborah Hoult
"I bought the new legal documents bundle last night and I am thrilled with them. They're perfectly structured for the needs of VAs, so now I am able to preempt with confidence a wide range of potential business issues. The fact that they are completely editable and brandable - not just logo, but font and colours too - means that my legal documents now align perfectly with my company's professional standards." Jane Oriel
"Thank you Jo for the website policy bundle; I was umming and ahhing about buying them last month, got them on Sunday and signed a client on Monday for an automation project plus I upsold her a new website. Paid for itself already! BLAM! We appreciate you woman!" Sidel Stewart
"I've just purchased the legal documents and was at first a little concerned at purchasing something I haven't seen. I should not have been because for legal docs, they were almost 'plain English' and I actually understood most of it! Derek Bird
"These documents are a breath of fresh air!! It's so nice to be able to open them in Word and just get on with it because they are so easy to brand and edit. They're super easy to understand too!" Jane de Vos
"I bought the legal documents yesterday and can say with total confidence that they're superbly drawn up compared to so many I have come across so far! This is definitely refreshing and reassuring; moreover fairly priced! They were also flexible when it came to editing and branding and, most of all, easy to understand. Thank you!" Monica Rossi
"Hey Jo, I just wanted to tell you how much I love the docs! They are so easy to understand, it's clearly marked where things need to be tweaked for my business and they're much clearer to understand compared to other companies out there. As a VA it can be hard to find the right legal documents but these hit the nail right on the head! I can even brand them to my company, not just add my logo... LOVE IT!" Naomi Marriott
"These docs are brilliant. Easy to edit, clean, straightforward and, most importantly, easy to understand. Thanks Jo!" Lisa Dellow
"These legal documents are just brilliant. Really straightforward and adaptable and exactly what I was looking for. To be honest it's just such a relief to know that I'm covered and can now focus my time on other things." Charlie Fulton-Langley
"I've read a lot of legal documents in my working life both previous to being a VA and post, but these are by far the easiest to understand that I have ever come across." Anna Rogers
!!! IMPORTANT !!!
Please DO NOT change anything in the documents that isn't highlighted in yellow. Some of the wording may look gramatically incorrect to you, but it is correct legal speak and changing it may invalidate your entire contract.