As a business owner, it's important to have legally binding, GDPR-compliant contracts and policies that protect both you and your clients. Not only will your client expect you to have them, but knowing you have safeguards in place will prevent a helluva lot of sleepless nights!

Because I want to make sure you're covered, I've asked Lawyer and international contracts expert Janet Alexandersson to provide you with all the legal docs you need wherever you are and whatever stage your business is at.

It may be all lovely at the beginning of your client relationship, but if it all goes horribly wrong (and it often can) you need to know you're safely covered and aren't going to get sued or screwed!

(see multi-buy discount code below and please read the warning message before you buy)


Every VA needs to send new clients a contract along with their terms so both parties are covered. This doc covers everything including rates and payment terms, copyright and confidentiality, what extras you charge for, GDPR assurance, indemnification and contract termination.

(This also comes with a contract negotiation guide so you know what to do if a client wants to change yours!)


This bundle contains a cookie policy, a privacy policy and a terms of  use/service policy. You can use them on separate web pages or combine them on one 'Legal Policies' page then add the link to the footer of your website.


This doc is for GDPR compliance and basically confirms that the Data Controller (your client) has obtained consent to process personal data. It also indemnifies the Processor (you) of all claims and actions by anyone who has not consented for their data to be used. 


A contract makes the whole process of onboarding and working with other Virtual Assistants much easier. You can create project-based variations and you'll never have to worry about not being paid or losing clients to one of your associates.



What legal stuff does a VA actually need?
You should definitely have a contract and T&Cs. You only need website policies if you have a website and an Associate agreement if you outsource work to another VA.

You need the data processor agreement if you process personal data on behalf of a client. So if you even have the ability to access and change the personal information your client holds (you can access their email contacts, newsletter list or Facebook group for example) then you should get the agreement and ask your client to sign it so you're both covered. 

Are these contracts just for UK Virtual Assistants?
No. These contracts were created to also cover VAs based in the US, Canada and Australia.  Although they will provide basic protection to VAs outside of these countries, they may need editing to abide by local regulations.

If you're unsure about your jurisdiction or want a quote for a custom contract, email Please note that Janet does not offer free legal advice however!

Does the freelancer contract have a data clause?
Yes. However the data clause in the contract simply serves as an assurance, whereas the data processing agreement is for GDPR compliance.

Can my clients buy and use these docs?
Not really. These docs have been tailored to the specific needs of VAs. 

Can I edit the text of the docs and add my logo?
Yes! You can add your logo and edit the wording, colours and font at no extra cost.

How will I know which bits to edit?
Each doc has yellow highlighted sections that show you what you need to add, edit or delete to reflect your own personal situation. These are things such as your location, rates, office hours, termination period, insurance details and which third party organisations you share personal data with.

The docs say 'we' but it's just me
Don't worry. 'We' refers to the business entity and there's no harm in keeping it even if you're a one-man band.

Are the docs spelt the UK way or the US way?
They have all been written in UK English but only because Janet had to pick one to use! The docs can be used for UK, US, Canadian and Australian VAs however.

Do I receive a discount if I'm a Rock Star or an All Star?
You do indeed. You will find your exclusive discount codes in the Resources section of the DIY VA course or the All Stars membership Vault.

Remember to put any purchases on your business expenses!


"After months of worrying about GDPR I opened the templates yesterday and created all my documents. So easy to use and love they are in Word so I could just get on with it. I branded them and got them up on my website with Data Processor Agreements ready to go out to existing clients on Monday. I feel like a weight has been lifted and can't thank you enough. You have made this process so much easier." Heidi Mortlock

"Oh my, these are super sexy 😍. A VERY worthwhile investment (especially the data processing agreement) - I have clients waiting for me to draft up their privacy and cookie policies and so I feel MUCH more confident in doing my own properly so I can do theirs properly afterwards. Thank you!" Deborah Hoult

"I bought the new legal documents bundle last night and I am thrilled with them. They're perfectly structured for the needs of VAs, so now I am able to preempt with confidence a wide range of potential business issues. The fact that they are completely editable and brandable - not just logo, but font and colours too - means that my legal documents now align perfectly with my company's professional standards." Jane Oriel

"I've just purchased the legal documents and was at first a little concerned at purchasing something I haven't seen. I should not have been because for legal docs, they were almost 'plain English' and I actually understood most of it! Derek Bird

"These documents are a breath of fresh air!! It's so nice to be able to open them in Word and just get on with it because they are so easy to brand and edit. They're super easy to understand too!" Jane de Vos

"I bought the legal documents yesterday and can say with total confidence that they're superbly drawn up compared to so many I have come across so far! This is definitely refreshing and reassuring; moreover fairly priced! They were also flexible when it came to editing and branding and, most of all, easy to understand. Thank you!" Monica Rossi

"Hey Jo, I just wanted to tell you how much I love the docs! They are so easy to understand, it's clearly marked where things need to be tweaked for my business and they're much clearer to understand compared to other companies out there. As a VA it can be hard to find the right legal documents but these hit the nail right on the head! I can even brand them to my company, not just add my logo... LOVE IT!" Naomi Marriott

"These docs are brilliant. Easy to edit, clean, straightforward and, most importantly, easy to understand. Thanks Jo!" Lisa Dellow

"These legal documents are just brilliant. Really straightforward and adaptable and exactly what I was looking for. To be honest it's just such a relief to know that I'm covered and can now focus my time on other things." Charlie Fulton-Langley

"I've read a lot of legal documents in my working life both previous to being a VA and post, but these are by far the easiest to understand that I have ever come across." Anna Rogers


Please do NOT change anything in the documents that isn't highlighted in yellow.  Some of the wording may look gramatically incorrect to you, but it is perfectly correct legal speak and changing it will invalidate your entire contract.


Janet Alexandersson is a Swedish lawyer specialising in international business law. Having studied at Uppsala University and the University of Toronto, Janet is experienced in common and civil law as well as being an experienced litigator in both private and family law.
Providing both remote consultation and hands-on implementation, Janet works with startups and multinational clients from all over the world and predominantly focuses on business-related contracts such as partnership agreements, web policies and contractor agreements.

Apply the discount code LEGAL20 at checkout to get 20% off your shopping basket if you buy 2 or more products together.

* All prices include VAT