If you don't know what you need, you won't know what to look for. This module sees you work through a series of exercises to identify what tasks you should outsource first in order to hire the right person.
This section covers the entire hiring process from creating an advert, interviewing and competency testing, to accepting (and rejecting) candidates. You're even given handy templates so you know what to write!
As well as explaining GDPR and IR35, you'll look at what contracts and insurance you should have in place as well as what and how to pay the associate. Don't worry, I provide a project and budget planning spreadsheet to help you!
This addresses the practical onboarding aspects including setting deadlines, tracking time, creating email addresses, sharing folders, securing passwords and writing SOPs - which are essential if your associate is client-facing.
This is where you'll learn about the different associate business models along with their pros and cons so you can decide what's right for you, harness your USPs and promote your new model to the world and your existing clients.
Because you need to be prepared for every eventuality, this section covers how to manage both your team and your clients, how to offboard an associate and how to ensure your associate and client don't run off together!
"I found the associates training extremely helpful. I managed to find the most fabulous associate who I will continue to work with for a long time to come. I was looking for a skill set close to my own and the training helped me identify those skills and values. It also helped me to write a clear advertisement so I got quality VAs applying. The training is concise and easy to follow and the matrix really helped me pick the right person. Thank you Victoria!" Alice Whitaker
“Loving the training so far. It has made me think about holiday and emergency cover and that I should look to put something in place. I am also considering services that I don't offer and how associates could help me widen my services and grow the business.” Heidi Mortlock
"I want to complete the associate training so I can get ready for the inevitable overload point. The training is spot on by the way - so informative and a real step-by-step in how to take associates on in a way that works for you." Alex Wilkinson
"I completed the training and I LOVED it. I had so many questions about hiring an associate, and the idea that I could double or even triple my income by hiring an associate blew my mind. When I began the training, as I said, I had so many questions, but the course literally answered everything. It was a true wealth of information, it left me inspired and encouraged me to keep going in my business so that I could build up a client-base to warrant actually hiring an associate. My goal is to hire one by year-end, but if that doesn't happen, 2020 is definitely my year to expand my team! Easy to follow, very comprehensive, and I definitely recommend it to anyone who wants to continue building their business." Denise Riches
"The course was really helpful in identifying what tasks I can delegate out and also what type of associates I was looking for. Since doing the course I have successfully taken two associates on board for ad hoc work and I will be looking to expand this as I take on more clients. The style of the course is really easy to work through and Victoria has done a smashing job of making something quite complicated really easy to understand." Jane de Vos
How long will it take to complete the training?
You can complete the course in about half a day although you’ll benefit from taking time to think about and reflect on certain exercises. You get lifetime access so you can start when you like and come back to it whenever you need to.
Is the course suitable for non-UK VAs?
It is indeed. Although the legal and financial aspects are UK-focused (because that's where I'm based), you are encouraged to seek out the equivalent for your geographical location at that particular stage. GDPR and insurance companies are globally-focused but tax laws will vary depending on your location.
How is the training delivered?
The course lessons are a combination of text and videos. Certain lessons also come with downloadable worksheets for you to complete.
Are contracts and legal documents included in the course?
Unfortunately not. The copyright for all of my legal agreements belong to the lawyer who wrote them and so I can't include them for free in someone else's course I'm afraid.
Can I see what modules are included in the course?
You can. Just click on one of the big pink 'buy now' buttons and you'll be taken to the site where the course is located and there you will see all the different modules and lessons.
Does the course teach me how to be an associate to another VA?
No, this course is for experienced VAs looking for associates to work for them.
I have a few more questions before I buy
No problem. Email firstname.lastname@example.org and ask away!
Many VAs are under the impression that they can just hire another VA who they get along with, but that could mean they don't actually have the right skills. The entire hiring process isn't as straightforward as it sounds, and not having the right quality and legal controls set up from the very beginning could prove to be a costly mistake.
Apart from ensuring the idea is financially viable, you also need to be confident in the quality of work produced and that the associate can deliver to your client's standard and within set deadlines - otherwise, you run the risk of damaging your client's business as well as your own reputation.